Frequently Asked Questions
Everything you need to know about your next pair of Australian boots.
What materials are used in Australian Boot footwear?
We pride ourselves on using 100% premium full-grain leather and sustainably sourced Australian wool linings to ensure durability, breathability, and maximum comfort.
How do I determine my correct size?
Our boots generally follow standard AU/UK sizing. We recommend referring to our comprehensive size guide located on each product page, which includes measurements for both length and width.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging. Exchanges are free of charge, while returns for a refund may be subject to a small shipping fee.
How long does shipping take within Australia?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. You will receive a tracking number via email as soon as your order is dispatched.
How should I care for my leather boots?
To extend the life of your boots, we recommend applying a high-quality leather conditioner every 3-6 months and using a waterproof spray to protect against stains and moisture.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days.